Mediation is the parties' process.
It is the role of the mediator to listen to all sides of the dispute, foster an environment conducive to open dialogue, challenge everyone to think critically about their position and the others in the room, and assist the parties in generating options for solutions.
As a Certified Project Manager, Ms. Gleason brings a unique approach to mediation. This includes a commitment to understand issues and party interests before the in-person mediation begins (e.g., neutral-managed discovery, risk analysis, negotiation planning sessions, and other strategies to facilitate productive negotiations, as needed).
Ms. Gleason leverages project management throughout mediation event as well, working with the parties to establish open communications, identify and manage risks to the settlement process, and helping parties to remain focused on achieving resolution of their dispute on their terms.
These tools help to promote efficiency for the parties and come at no added cost.
Ms. Gleason has an intimate understanding of the mediation process from the perspective of claimant, respondent, and as advocate on both sides of the issue. This informs her approach and sensitivity to the negotiation process for the benefit of all participants who mediate with her.
Over her career, Erin Gleason has worked as a litigator and an in-house attorney and now, as an independent neutral. She has advocated for clients in commercial and employment matters.
As a mediator, Ms. Gleason has facilitated negotiations relating to:
Multi-party construction defect and insurance coverage
Business disputes with venture capital firms, vendors and other business partners
Breach of contract
Personal injury/insurance coverage disputes
For more information on Ms Gleason's approach to mediation,
why not set up a call?
Parties should almost always reach out to the mediator prior to selection in order to (1) discuss her negotiation style, (2) her experience, (3) any potential conflicts of interest, and (4) how she can help with your particular dispute.
While ex parte communications in arbitration are not permissible, you should feel free to contact a mediator before you select her.